fg77 Privacy Policy

When you register an account on fg77, we collect personal information necessary to create and manage your account securely. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification as required under Philippine regulations. We also collect your residential address to confirm that you are located within the Philippines and are eligible to use our platform. Financial details such as your GCash number, Maya account, or bank account information are collected solely to process deposits and withdrawals in Philippine pesos. All registration data is encrypted in transit and stored on secured servers in compliance with the Philippine Data Privacy Act of 2012.

During your use of the fg77 platform, we automatically collect certain technical and behavioural data to improve your experience and maintain platform security. This includes your IP address, device type, browser version, operating system, session timestamps, and pages visited within the site. Betting activity — including the markets you view, bets you place, and results you check — is logged as part of your account history and is used for account management, dispute resolution, and responsible gaming monitoring. We use cookies and similar technologies to remember your preferences and keep your session active while you navigate between pages. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

The personal data we collect is used primarily to operate, maintain, and improve your fg77 account and the services available on our platform. Your identity information is used to verify your eligibility to bet, process KYC (Know Your Customer) checks, and comply with anti-money laundering obligations imposed by Philippine financial regulators. Payment details are used exclusively to facilitate deposits and withdrawals — we do not store full card numbers or share your financial credentials with unauthorised third parties. Behavioural and technical data helps us optimise platform performance, fix bugs, and personalise your experience based on the sports and game types you engage with most. We may also use aggregated, anonymised data for internal analytics and reporting, where no individual player can be identified from the output.

With your explicit consent, we may send you promotional communications about new features, upcoming sporting events, seasonal offers, and platform updates relevant to Philippine players. You can withdraw this consent at any time by updating your notification preferences within your account settings or by contacting our support team. We do not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Where we share data with trusted service providers — such as payment processors or identity verification partners — those parties are contractually bound to use your data only for the specific purpose of delivering services on our behalf. All data sharing arrangements comply with the Data Privacy Act of 2012 and its implementing rules.

Under the Philippine Data Privacy Act of 2012, you have a number of rights regarding the personal information we hold about you. You have the right to be informed about how your data is collected and used — which is the purpose of this Privacy Policy. You also have the right to access a copy of the personal data we hold on your account by submitting a written request to our support team, who will respond within a reasonable timeframe. If you believe any of your personal data is inaccurate or incomplete, you have the right to request a correction, and we will update our records promptly upon verification. You also have the right to object to the processing of your data for direct marketing purposes at any time without penalty.

You have the right to request the erasure of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. However, please note that some data must be retained for legal, regulatory, or fraud-prevention purposes even after your account is closed — for example, transaction records may need to be kept for a period required by Philippine financial regulations. You have the right to data portability, meaning you can request a structured copy of your personal data in a commonly used electronic format. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will cooperate fully with any regulatory inquiry.